About
Octagon works closely with public services to thrive in the digital age by weaving together strategy, creativity, and technology. We help the public sector and our citizenry to unlock the power of their data, embrace innovation, streamline operations, and create systems that inspire. Our goal is to be a catalyst for bringing change.
Our Latest Thinking
Fiscal Responsibility in Federal Spending: Doing More with Less, Better
Fiscal responsibility in government isn’t just a catchphrase—it’s about using the taxpayers' money in the right way. The general notion is that government is inefficient and the way funds are deployed are irresponsible. Focus on fiscal spending is microscopical, especially now, that the economy throwing challenges
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Modernizing Federal Agencies: Strategies for Digital Transformation in U.S. Government
Ever wonder how our government keeps up with the lightning-fast pace of the digital world? It's not just about swapping typewriters for computers; it's a full-blown technological revolution that's transforming how Uncle Sam serves its citizens. Think of it like giving our government a
Find out more →
MODERNIZING TAX PAYER INTERACTIONS (IRS)
Do you ever wonder how the IRS is transforming the way we interact with our tax system? It’s not just about filling out forms and sending checks; it’s a comprehensive effort that involves innovative technology, user-friendly platforms, and a commitment to clear communication. Think of it as a
Find out more →
HOW CX IS COSTING THE GOVERNMENT AND THE CITIZENS
The concept of Citizen Experience (CX) has become increasingly pivotal in the context of U.S. government services, revealing a significant gap between citizen expectations and the reality of service delivery. This disparity not only affects the satisfaction of citizens but also incurs substantial costs for both the government and
Find out more →Why “Wisdom Work” Is the New “Knowledge Work”
Darrin Klimek/Getty ImagesSummary. Today the workforce is getting older, and the number of younger workers in positions of senior management is growing. These two developments might appear to spell trouble, in that they seem to set the generations against one another, but the author of...more * We’re in
Find out more →
International Cooperation in Aviation Security: Addressing Global Threats with Unified Strategies
Do you how the world keeps our skies safe from threats that know no borders? It's not just about metal detectors and luggage checks; it's a global effort involving countries, organizations, and a whole lot of cooperation. Think of it like an international crime-fighting team, but
Find out more →Fiscal Responsibility in Federal Spending: Doing More with Less, Better
Fiscal responsibility in government isn’t just a catchphrase—it’s about using the taxpayers' money in the right way. The general notion is that government is inefficient and the way funds are deployed are irresponsible. Focus on fiscal spending is microscopical, especially now, that the economy throwing challenges
Find out more →Modernizing Federal Agencies: Strategies for Digital Transformation in U.S. Government
Ever wonder how our government keeps up with the lightning-fast pace of the digital world? It's not just about swapping typewriters for computers; it's a full-blown technological revolution that's transforming how Uncle Sam serves its citizens. Think of it like giving our government a
Find out more →MODERNIZING TAX PAYER INTERACTIONS (IRS)
Do you ever wonder how the IRS is transforming the way we interact with our tax system? It’s not just about filling out forms and sending checks; it’s a comprehensive effort that involves innovative technology, user-friendly platforms, and a commitment to clear communication. Think of it as a
Find out more →HOW CX IS COSTING THE GOVERNMENT AND THE CITIZENS
The concept of Citizen Experience (CX) has become increasingly pivotal in the context of U.S. government services, revealing a significant gap between citizen expectations and the reality of service delivery. This disparity not only affects the satisfaction of citizens but also incurs substantial costs for both the government and
Find out more →Why “Wisdom Work” Is the New “Knowledge Work”
Darrin Klimek/Getty ImagesSummary. Today the workforce is getting older, and the number of younger workers in positions of senior management is growing. These two developments might appear to spell trouble, in that they seem to set the generations against one another, but the author of...more * We’re in
Find out more →International Cooperation in Aviation Security: Addressing Global Threats with Unified Strategies
Do you how the world keeps our skies safe from threats that know no borders? It's not just about metal detectors and luggage checks; it's a global effort involving countries, organizations, and a whole lot of cooperation. Think of it like an international crime-fighting team, but
Find out more →